Featured projects
Live project
Cash deposit at retailers
Spearheaded the design of a mobile cash deposit feature that delivered $2M+ in deposits within the first month.
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Live project
Application workflow
Partnered with cross-functional teams to redesign the online account opening experience, reducing completion time by 60% and significantly boosting conversion rates.
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Live project
Civic Guides
Designed a comprehensive learning resource library that empowered members transitioning to digital banking with step-by-step guidance on online and mobile features.
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Live project
On Purpose
Overhauled a bi-monthly newsletter for 400K+ members, delivering measurable gains in click-through rates and audience engagement.
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Live project
Menu Redesign
Redesigned the site's mega menu by overhauling its information architecture and layout to improve usability and make content easier to discover.
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