Live project
Worked with cross-functional teams to redesign the online account opening process, improving usability and reducing completion time by 60%, which drove higher conversion rates.
Live project
Revamped a bi-monthly newsletter for 400K+ members, leading to a measurable boost in click-through rates and overall engagement.
Live project
Redesigned the information architecture and layout of the site’s mega menu to improve usability and content discoverability.
Live project
A resource library for our members to learn how to use online and mobile banking features.
Visual Design
Wireframing
Prototyping
Interaction Design
User Research
Usability Testing
UX/UI Designer - Civic Federal Credit Union
Visual Designer - Civic Federal Credit Union
Graphic Designer - Global Bankers Insurance Group
Digital Designer - 3 Birds Marketing
Figma
Adobe Creative Suite
Drupal 10
Salesforce Marketing Cloud
Webflow
HTML/CSS
BFA in Graphic Design - The Art Institutes
Google UX Design Certificate - Coursera
Data-Driven Design - DesignLab